Housekeeping Supervisor Kempinski Hotels Dubai

Kempinski Hotels Dubai is presently accepting applications from suitable candidate for the job role of Housekeeping Supervisor. The job holder will be responsible to oversee and coordinate the cleaning and maintenance activities of guest rooms and public areas within the hotel to ensure cleanliness and guest satisfaction.

Responsibilities of Housekeeping Supervisor

• Direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
• Check Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurnished as required..
• If assigned on Floors, check rooms and particularly those assigned to V.I.P.
• V.V.I.P and known repeated guests receive special attention to ensure they meet the hotel standards.
• Coordinate with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status.
• Keep them informed and follow up on outstanding issues.  It may be the confirmation of room status to the repair work to be done.
• When needed, assist the Assistant Executive Housekeepers in the recruitment, management of performance, identification of training need, development of training plan and implementation of training.
• Conduct monthly training sessions with existing employees in order to meet the identified training needs.
• Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
• Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.
• Assist the Assistant Executive Housekeepers in the monitoring of housekeeping procedures including Lost and Found.
• Key Control, Security and Emergency procedures, and Health and Safety for employee and guests.

Requirements of Housekeeping Supervisor

• High school diploma or equivalent.
• 2+years previous hotel-related experience.

Skills and Knowledge Desired

• English –oral skills are beneficial.
• Attention to details.
• Flexibility in terms of scheduling.
• Physical ability to clean 13 rooms per day according to standards.
• Physical ability to push and pull the room attendant’s cart.
• People Oriented.
• Passionate for European luxury.

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