Head of Transformation Majid Al Futtaim UAE

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the MENA region. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands MAF carries include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. Currently, they are looking for a highly experienced Head of Transformation to join their digital team at Majid Al Futtaim Entertainment in UAE.

Role of Head of Transformation

The role is responsible to lead the IT Transformation office. And, deliver technology lead transformation programs aligned with the overall business strategy and vision. He will be responsible for designing and delivering on the IT strategy and programs that will enhance business growth in an agile environment.

Responsibilities of Head of Transformation

• Continuously Audit / Review the technology stack, processes, and capabilities with the objective of enhancing overall efficiency and experience for both customers and staff.
• Oversee the program controls, processes, procedures, reporting to manage the program in alignment with PMO standards.
• Leverage the tech team & strategic cross functional teams to plan, govern & deliver the transformation agenda and align to the maturity model.
• Establish and operate the necessary team for successfully running the Coe & Transformation Agenda at MAF Ent.
• Design and implement Communication and Change Management plans.
• Continuously engage with Business Leadership and Key Stake Holders for developing and delivering the transformation agenda.
• Plan the overall program with the program team and monitor progress to ensure that milestones are being met across various projects.

Education & Experience

• Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration or related field.
• 13 or more years of experience in IT & Business/Industry.
• Relevant work experience in a similar role for the last 5 to 8 years.

Skills

• Competency in Microsoft applications including Mapp, Project Management Tool, Ppt, Word, Excel, and Outlook.
• Possess a solid background in IT Project and Program Manager.
• Preferred to be a Scrum Master or carries an Agile Certificate.

CX Associate Manager Majid Al Futtaim UAE