Guest Relations Manager — Ajman Full-time

We are hiring a Guest Relations Manager in Ajman, UAE. This Guest Relations Manager role at Dusit Ajman Resort & Villas is based in Ajman and offers a great hospitality career opportunity in the UAE. Read on for full details and how to apply.

About the Guest Relations Manager role

Position: Guest Relations Manager – Native Russian Speaker At Dusit Ajman Resorts & Villas, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their skills, their goals and their long-term career success. Location: Ajman, United Arab Emirates.

ESSENTIAL DUTIES & RESPONSIBILITIES: We are looking for a Guest Relations Manager who can perform the below task Supervise and support the Guest Relations team in daily operations. Welcome and assist VIP and long-stay guests, ensuring personalized service. Handle guest inquiries, complaints, and feedback with professionalism and efficiency. Coordinate with other departments to fulfill guest needs and special requests. Maintain accurate guest profiles and preferences in the system. Conduct regular team briefings and training sessions. Monitor lobby and reception area standards and ambiance. Promote hotel services and loyalty programs.

QUALIFICATIONS: Minimum 4 years as Guest Relations in a hotel/hospitality industry. Good command of the English and Russian languages. Other foreign languages (spoken) an advantage. Good computer skills. With pleasing personality.

BENEFITS: Visa, Service Charge, Tips, Flight Ticket, Insurance, Accommodation and Duty Meals.

About Dusit International in the UAE

Dusit International is a leading Thai hospitality group operating luxury hotels and resorts worldwide, including Dusit Ajman Resort & Villas in the UAE. Dusit is known for gracious Thai-inspired hospitality and strong career development for its team members.

Browse more hospitality jobs and roles in Ajman.

How to apply

Interested candidates can apply for this Guest Relations Manager role in Ajman through the official Dusit careers page. Visit the employer application page to submit your application.