Rotana Hotels
Authentic Arabian Hospitality
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We are hiring a Front Desk Agent in Abu Dhabi, UAE. This Front Desk Agent role with Rotana Hotels is based at Park Rotana in Abu Dhabi, and offers an excellent hospitality career opportunity in the UAE. Read on for full details and how to apply.
About the Front Desk Agent role
As a Front Desk Agent at Park Rotana, you will join a passionate hospitality team dedicated to delivering memorable guest experiences in Abu Dhabi. Rotana is known for warm Arabian hospitality and strong career development across the Emirates.
Key responsibilities
- Welcome and check in guests with warm, professional service.
- Handle reservations, enquiries and guest requests efficiently.
- Promote hotel facilities and loyalty programmes.
- Resolve guest concerns quickly and courteously.
- Maintain accurate guest records in the property system.
- Support a smooth, memorable arrival and departure experience.
Requirements
- Experience in a front office or guest-facing hotel role.
- Excellent communication and interpersonal skills.
- Confident using hotel property-management systems.
- Well-groomed, guest-focused and calm under pressure.
- Eligibility to work in the UAE.
About Rotana Hotels in the UAE
Rotana is one of the leading hotel management companies in the Middle East, operating a large portfolio of hotels and resorts across the UAE. Rotana offers competitive packages, training and genuine opportunities to grow a hospitality career.
Browse more hospitality jobs and roles in Abu Dhabi.
What Rotana offers
Rotana provides team members with duty meals, accommodation or allowances, medical cover and structured training in line with UAE standards. Living and working in Abu Dhabi offers a vibrant lifestyle, tax-free income and the chance to be part of one of the fastest-growing hospitality markets in the world. The Front Desk Agent role is a great next step for candidates who want to grow with Rotana in Abu Dhabi.
How to apply
Interested candidates can apply for this Front Desk Agent role in Abu Dhabi through the official Rotana careers page. Visit the employer application page to submit your application.
