Citibank UAE
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We are hiring a Fraud Ops Analyst in Dubai, UAE. This Fraud Ops Analyst role at Citi is based in Dubai and offers a strong opportunity to build your career in global banking in the UAE. Read on for full details and how to apply.
About the Fraud Ops Analyst role
The Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
Responsibilities:
- Perform short and long term forecasting analysis and standardized fraud analysis
- Make judgments based on practice and precedence, and work within guidelines, under general supervision
- Develop and maintain working knowledge of business/industry standards and practices
- Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area
- Identify inconsistencies in data or results, and exchange information in a concise and logical way
- Impact the business directly through the quality of the tasks/services provided
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Would provide support to Fraud Detections, Transaction confirmation, Client callouts and dispute resolutions during contingencies.
- Responsible and accountable in all FRMU activities relating to court cases, law enforcement cases, government relations and Central Bank of UAE reviews/report submissions.
Qualifications:
- Relevant experience in a related role
- Knowledge and previous experience in the Investigation and Fraud claims process
- Experience in trend analysis and alerts in early fraud detection
- Extensive knowledge of the Bank’s Transactional Processing platforms
- Proficient in Microsoft Office and Access
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated ability to remain unbiased in a diverse working environment
Education:
- Bachelor’s degree/University degree or equivalent experience
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
About Citi in the UAE
Citi is a leading global bank with a long-established presence in the UAE, serving institutional, corporate and private banking clients. Citi offers professionals international career opportunities, strong development and a diverse workplace in the Emirates.
Browse more finance jobs and roles in Dubai.
How to apply
Interested candidates can apply for this Fraud Ops Analyst role in Dubai through the official Citi careers page. Visit the employer application page to submit your application.