- Excellent verbal and written communication skills
- Strong problem solving skills
- High attention to detail
- Working knowledge of banking systems and procedures
- Excellent interpersonal and customer service abilities
- Ability to multitask and work in a high volume environment
- Analytical thinking
- Understanding of fraud issues effecting the banking industry
Commercial Bank of Dubai
Commercial Bank of Dubai is presently recruiting suitably qualified and skilled candidate for the role of Fraud Analyst. The role holder is responsible to undertake fraud monitoring activities for digital channels, application and transaction fraud. If you are willing for this role then submit your application now.
Responsibilities of Fraud Analyst
- Triage alerts in a timely manner to prevent detect and respond to application, digital banking, and payment fraud incidents.
- Perform the analysis of fraud cases to identifying root cause and develop corrective measures.
- Provide periodic feedback to enhance fraud detection rules and improve detection rates.
- Identify new and emerging patterns of fraud and make recommendations for new controls and improved monitoring.
- Investigate and complete assigned cases, meeting all required deadlines associated with different case types.
- Reconcile and maintain a database of confirmed fraud cases.
- Recommend and assist in implementing procedural changes to increase efficiency and/or quality of processes and service.
- Dealing with Business Units, IT and Operations and CBD customers.
Requirements of Fraud Analyst
- Bachelor’s degree
- 3+ years’ experience as a fraud analyst in payments, application, or credit cards within banking industry.