E-Commerce Manager Full-time

The E-Commerce Manager will play a key role in driving online sales and revenue through effective e-commerce strategies and digital marketing initiatives. They will be responsible for managing the hotel’s online presence, optimizing direct online bookings, and enhancing the overall digital customer experience.

Job Responsibility:

1. Develop and implement e-commerce strategies to increase online bookings and revenue for the hotel.
2. Manage the hotel’s online distribution channels, including the official website, online travel agencies (OTAs), and other online booking platforms.
3. Monitor and analyze online performance metrics to optimize pricing, promotions, and inventory availability.
4. Collaborate with the marketing team to create digital marketing campaigns that target key customer segments and drive direct bookings.
5. Ensure the hotel’s online presence is optimized for search engines (SEO) and user experience to increase visibility and conversion rates.
6. Manage relationships with online distribution partners, third-party vendors, and digital marketing agencies.
7. Stay informed about industry trends and best practices in e-commerce and online travel to identify new opportunities and strategies for growth.

Skills

Candidate Requirements:

1. Proven experience in e-commerce management, preferably in the hospitality or hotel industry.
2. Strong understanding of online booking processes, revenue management, and digital marketing techniques.
3. Familiarity with hotel reservation systems, channel management tools, and online booking platforms.
4. Excellent analytical skills with the ability to interpret performance data and make data-driven decisions.
5. Strong communication and collaboration skills to work effectively with internal teams and external partners.
6. Bachelor’s degree in hospitality management, Marketing, Business Administration, or a related field.

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