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To deliver items/products from the warehouse to the retail stores as per the process and ensure proper documentation is maintained with high customer satisfaction
Responsibilities
Functional Roles and Responsibilities
• Receive the delivery schedule from the delivery supervisor and deliver it to the stores at the specified date and time.
• Ensure the items are handled with care and delivered to the stores without any damages.
• Handle all complaints, concerns of the stores to delivery process, damages caused during transportation of items courteously and escalate it to the delivery supervisor/Customer Service for appropriate resolution.
• Organize and maintain all the store acknowledgements/receipts and submit them to the delivery supervisor.
• Ensure delivery vehicle is roadworthy and is in good condition.
• Maintain HSE practices in the working environment in order to minimize the opportunity of damage property and injury to self and colleagues. Pro-actively remind colleagues to behave in line with the HSE processes defined by the company.
• Check and verify the cartons before / during vehicle loading for quality and quantity checks.
• All returns and stores to warehouse / store transfers stocks are dully handed over to warehouse storekeeper on the same day and obtain acknowledgement as POD.
• Receive the delivery schedule from the delivery supervisor and deliver it to the stores at the specified date and time.
• Ensure the items are handled with care and delivered to the stores without any damages.
• Handle all complaints, concerns of the stores to delivery process, damages caused during transportation of items courteously and escalate it to the delivery supervisor/Customer Service for appropriate resolution.
• Organize and maintain all the store acknowledgements/receipts and submit them to the delivery supervisor.
• Ensure delivery vehicle is roadworthy and is in good condition.
• Maintain HSE practices in the working environment in order to minimize the opportunity of damage property and injury to self and colleagues. Pro-actively remind colleagues to behave in line with the HSE processes defined by the company.
• Check and verify the cartons before / during vehicle loading for quality and quantity checks.
• All returns and stores to warehouse / store transfers stocks are dully handed over to warehouse storekeeper on the same day and obtain acknowledgement as POD.
Qualifications
Education/Certification and Continued Education
• High school/ Pre-degree
• High school/ Pre-degree
Years of Experience
• 1 to 2 years Furniture/retail delivery experience
Knowledge and Skills
• Good communication and interpersonal & Customer handling Skills
• Valid UAE driving license (#3 manual)