Tesla
Tesla is looking for a Desktop Support Technician to join their team in Tesla Business Center LLC, Opal Tower, 301-305, Business Bay, Dubai. UAE. In this role, candidate will troubleshoot and resolve technical issues related to workstations and manage vendor relationships and IT stock to ensure smooth operations. This is an Entry level full time job. And salary can range between 5000-10000 AED/month.
Responsibilities of Desktop Support Technician
- Provide daily technical support for laptops, software applications, VOIP phones, smartphones, tablets, printers, and other computer hardware.
- Manage relationships with vendors to ensure timely ordering, delivery, and distribution of IT equipment.
- Oversee IT stock management, ensuring adequate supplies, tracking inventory, and maintaining accurate records.
- Assist in organizing and prioritizing technical projects to meet deadlines.
- Be available for occasional weekend work, after-hours support, and on-call duties as needed.
- Ability to travel to locations (as needed) without restrictions, locations such as Qatar, Jordan, Israel, Turkey, and Saudi Arabia.
Requirements for Role of Desktop Support Technician
- Bachelor’s degree in computer science or equivalent education/training.
- 4+ years of experience in desktop support, including at least 2 years in global or international organizations.
- Experience with ticketing systems for managing technical requests and issues.
- Experience with VOIP systems, network troubleshooting, and Active Directory.
Skills And Knowledge Desired
- Proficiency in supporting mobile devices (iOS, Android), Microsoft Windows, MS Office, and Apple OS X.
- Excellent communication and customer service skills.
- Strong ability to manage IT stock and maintain vendor relationships.
- Detail-oriented with strong problem-solving skills.
- Self-motivated and capable of working independently with minimal supervision.