Customer Service Officer Majid Al Futtaim UAE

Majid Al Futtaim is currently looking for a Customer Service Officer at Majid Al Futtaim in UAE who will be responsible to perform duties required in all cinema departments at a consistently high service level whilst working within guidelines of Majid Al Futtaim Entertainment’s policies and procedures Location such as Abu Dhabi, Dubai, Sharjah, Ajman, Ras Al Khaimah, Fujairah. This is a mid level full time role. The salary for this role ranges from 5000 AED to 10000 AED, which may be slightly negotiatable during the interview.

Responsibilities of Customer Service Officer

• Follow Majid Al Futtaim Entertainment’s service steps to deliver a consistent high level of service to all guests.
• Follow Majid Al Futtaim Entertainment’s cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift.
• Utilise suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction.
• Abide by policies & procedures listed in Majid Al Futtaim Entertainment’s health and safety management program to ensure a safe environment for guest, colleagues and self.
• Provide assistance to others where possible regardless of which department is listed on the roster.
• Follow food hygiene policies to ensure all food & beverage served to guests is safe and free of contamination.

Eligibility Requirements

The eligibility requirements for role of a Customer Service Officer are as under:

• Minimum High School Certificate
• 2-3 years of experience in similar role.

Skills Desired

• Be available to work shifts, and on weekends and public holidays as per the roster
• Strong communication skills
• Customer service orientation.

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Tagged as: Customer Service Officer