Customer Care Executive NMC Specialty Hospital Dubai

Full time @NMC Healthcare in Healthcare
  • NMC Specialty Hospital, Dubai, AE View on Map
  • Post Date : November 19, 2024
  • Apply Before : December 19, 2024
  • Salary: د.إ4,000.0 - د.إ6,000.0 / Monthly
  • 0 Application(s)
  • View(s) 8
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Job Detail

  • Job ID 23260
  • Career Level  Fresh
  • Experience  Less Than 1 Year
  • Gender  Male Female 

Job Description

NMC Healthcare is currently looking to hire a candidate for for the job role of a Customer Care Executive in NMC Specialty Hospital, Dubai, UAE. This is an Entry level full time job. And salary can range between 4000-6000 AED/month.

Responsibilities of Customer Care Executive

  • To perform duty on each floor.
  • To adhere to the visiting hours for patient attendants visits strictly.
  • Always to be polite and kind in executing their duties.
  • To continuously monitor whether everything is in order on each floor.
  • To report to the security staff and brief the occurrences of the day before they finish their daily work.
  • To ensure always ER & main entrance is kept cleared, free of traffic and clean at all times.
  • Functions as a resource regarding hospital information for patients & visitors.
  • Inform patrons/patients/visitors where to find telephones, restrooms, and the refreshment stand.
  • Attenders and patients from OPD are guided to emergency department for consultations after 2100H.
  • To make sure that no attender enters in ICU without permission from the authority.
  • In case of fire / hazard inform to concerned authorities / management.
  • Ushers make sure that fire exits are clear and unlocked. In the case of an emergency they help the people leave the hospital in a safe, calm, and orderly manner.
  • To make sure that nobody smokes in the area.
  • Projects an image of professionalism in communication, appearance and conduct. Supports the Security department mission.
  • To maintain and convey a neat, attractive appearance at all times.
  •  Performs other duties as assigned.

Requirements for Role of Customer Care Executive

  • At least a High School graduate or its equivalent.
  • 1-2 years of experience in customer service or related roles.

Skills And Knowledge Desired

  • Effective oral and written communication skills in the English language. Arabic is desirable but not essential.
  • Ability to perform effectively in stressful situations and with patience in handling crowd
  • Must possess a good “power of observation”.
  • Demonstrates effective communication, interpersonal skills, knowledge of proper body mechanics, safety measures and infection control, and ability to follow instructions.

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