CRM Executive Galadari Brothers Group UAE
- Full time
- United Arab Emirates, Dubai, UAE View on Map
- @Jumeirah Group posted 1 year ago
- Posted : January 22, 2024 -Accepting applications
- Salary: د.إ800,016,000.0 - د.إ800,016,000.0 / Monthly
- View(s) 232
Job Detail
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Job ID 4654
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Career Level Intermediate
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Experience Fresh
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Gender Female|Male
Job Description
Galadari Brothers Group is presently hiring an experienced and qualified candidate for job role of a CRM Executive. This job has been posted by company’s career page on 22 February 2024 and is now open for all aspiring candidates.
Duties of A CRM Executive
- Contact Rent a car companies, fleet customers, insurance companies and government establishments for potential service business.
- Assist in developing customised service packages for fleet/corporate customers.
- Contact lapsed customers and offer them special prices/packages to bring them back.
- Promote service contract and extended warranty to retail customers.
- Prepare and submit daily, weekly and monthly reports to service manager. Gather competitors’ pricing/ campaigns.
- Follow up with customer in case of any overdue payments based on request from CCD.
- Execute CRM campaigns as per the instructions.
- Ensure full tracking of executed campaigns.
- Assisting the Service Manager in the day-to-day coordination with other departments.
- Liaise with various stakeholders to help create meaningful reports on Campaign Performance.
- Handling & communicating with customers’ problems and complaints.
- Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.
Elgibility Requirements
The eligibility requirements for role of a CRM Executive are as under:
- Bachelor’s degree in a relevant field such as proficiency in CRM software.
- 3-5 years of experience relevant field.
