Coordinator VIP Patients NMC Royal Hospital Sharjah

NMC Healthcare is currently looking to hire a candidate for the job role of Coordinator VIP Patients in NMC Royal Hospital, Sharjah, UAE. Candidate will be responsible for coordinating the provision of world-class VIP services to guests. Directs the exceptionally friendly, professional, and efficient welcoming of all VIP guests. Ensures prompt and complete satisfaction of guest requests in a professional and timely manner as well as resolution of any guest complaints. This is an Intermediate level full time role. For this position salary ranges from 6000-12000 AED, which may be slightly negotiable during the interview process.

Responsibilities

• Coordinates exceptionally friendly, professional and efficient reception, registration, and account settlement for all VIP guests.
• Oversees the satisfaction of all guest requests and the resolution of all complaints received by any VIP.
• Inspects all VIP rooms daily to determine any specific Housekeeping or Engineering deficiencies, coordinates attention to the completion of these specific deficiencies.
• Interacts frequently with VIP guests to aid and ensure guest satisfaction.
• Ensures the daily replenishing of amenities through Housekeeping and Rooms Service teams.
• Coordinates with other departments’ e. g. Insurance, finance, nursing, etc. to ensure that the client’s journey is smooth and efficient.
• Exemplifies the company’s vision, mission, and values.
• Ensures that client & employee confidentiality is always maintained.
• Works at maintaining a good rapport and cooperative working relationship with physicians, departments, and staff.
• Represents the organization in a positive and professional manner.
• Ensures compliance with all policies and procedures regarding operations.

Requirements for Role of Coordinator VIP Patients

• Bachelor’s Degree in supply chain management, inventory management, or a related field.
• 2+ years of experience with healthcare supply chains, handling medical stock, and familiarity with hospital systems.

Cook NMC Royal Hospital Sharjah