Care Counselor at Mediclinic Middle East Abu Dhabi Full-time

is hiring a Care Counselor at Mediclinic Middle East Abu Dhabi in Abu Dhabi, UAE. This is a full-time position.

Looking for Care Counselor jobs in Abu Dhabi? Mediclinic Middle East is currently hiring a Care Counselor for Mediclinic Airport Road Hospital in Abu Dhabi, United Arab Emirates. Additionally, this role offers an exciting opportunity for healthcare professionals passionate about chronic disease management and patient-centered care.

About the Role

The Care Counselor at Mediclinic Airport Road Hospital is responsible for supporting high-risk and non-compliant patients with chronic conditions. Furthermore, this role involves facilitating patient onboarding and guiding them through the Care Gaps Program with clinical support and clear communication. Moreover, the successful candidate will promote treatment adherence and address clinical gaps to ensure enhanced health outcomes. In addition, the position requires coordinated and compassionate patient communication skills.

Key Responsibilities for Care Counselor at Mediclinic Middle East Abu Dhabi

• Lead patient onboarding initiatives and guide patients through the Care Gaps Program
• Support high-risk and non-compliant patients with chronic conditions proactively
• Coordinate patient care journeys with clinical support and planned communication
• Ensure patient safety by identifying, preventing, and managing risks in accordance with policies
• Promote treatment adherence and address clinical gaps effectively
• Maintain accurate and comprehensive records of all patient communication and education
• Contribute to positive patient experiences by creating a conducive care environment
• Develop strong relationships with patients to support long-term health outcomes
• Manage resources effectively and efficiently according to company guidelines
• Support compliance with organizational standards and regulatory requirements

Requirements

• Bachelor’s degree or Diploma in Nursing or a related clinical field
• 2 to 3 years of experience in chronic disease coordination, care navigation, or clinical administration
• Background as a nurse, clinic coordinator, case manager, or similar clinical-facing role
• Experience working with Electronic Health Records systems, with TrakCare knowledge as a strong advantage
• Excellent verbal and written communication skills in English, with Arabic as an advantage
• Proficiency in Microsoft Office and electronic medical record systems
• Strong interpersonal skills and client experience expertise within healthcare