Team Leader, Jumeirah Beach Hotel UAE

  • Full time
  • Dubai, UAE
  • Posted 9 months ago
  • 3000-8000 AED / Month

Jumeirah Group presently has a job opening for eligible candidate for position of a Team Leader (Front Office). The aspiring candidate will work at Jumeirah Beach Hotel in Dubai (subsidiary of Jumeirah Group). This job has been posted by Jumeirah Group on 10 November 2023 and is now open for all desirous candidates.

Job Purpose of A Team Leader

To supervise and lead the front desk staff in providing excellent customer service and ensuring smooth hotel or office operations.

Job Duties of A Team Leader 

  • Managing the day-to-day activities of the team.
  • Motivating and guiding the team to achieve organizational or departmental goals.
  • Developing and implementing a timeline to achieve targets.
  • Delegating tasks to team members.
  • Lead the team by example by demonstrating compassion, honesty, and integrity.
  • Ensure all personnel, clients and their guests are greeted and attended to in a professional, efficient, and discreet manner, where applicable.
  • Deal with guests’ enquiries & complaints professionally, record any relevant details and notify the supervisor.
  • Ensure familiarization and adherence to compliance with your respective domain policies, procedures, and guidelines.
  • Have a complete understanding of and adhere to company policy of and safety.
  • Respond to changes in the departmental function as dictated by the industry, company and hotel.
  • Attend meetings, briefings and training sessions or courses.

Who Can Apply?

Qualification

  • High School Diploma.

Experience

  • Minimum of 2 years of experience in other 5-star properties within the rooms department.

Skills Desired

  • Proficient in spoken and written business English.
  • Competent in Microsoft Office applications.
  • Effective communication skills with all levels of colleagues and management at all levels.
  • Multilingual with proficiency in at least one additional language.

About the Benefits

  • An attractive tax free salary.
  • Generous F&B benefits.
  • Reduced hotel rates across the globe.
  • Excellent leave and health care package.
  • Flights home, life insurance and other employee benefits.

Stewarding Team Leader, Jumeirah Beach Hotel Dubai

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