Support Unit Executive, Citibank Dubai UAE

  • Full time
  • Dubai, UAE
  • Posted 9 months ago
  • 8000-20000 AED / Month

Citibank presently has a job opening for suitably qualified and experienced candidate for position of a Consumer Business Support Unit (CBSU) Executive in Dubai, UAE. This job has recently been posted by Company’s career page and is now open for all interested and desirous applicants.

Job Purpose of A Support Unit Executive

Responsible for Anti-Money Laundering (AML) transaction monitoring and KYC (Know Your Client) program at Citi.

Duties of A Support Unit Executive

  • Conduct client profile reviews for customer accounts.
  • Review all information and documentation ensuring compliance with local regulation and Citi standards.
  • Update KYC forms and client profiles according to policy requirements before due dates.
  • Perform tasks related to transaction monitoring including collecting required information from clients.
  • Support enhancements emanating from any changes and updates to policies and standards, by undertaking gapping activities, socializing the changes etc.
  • Support process automation initiatives and timely implementation of new and enhanced policies and procedures.
  • Perform post execution quality reviews, data profiling and remediation reviews and assessment of controls.
  • Assist with any adhoc review.
  • Update capacity plans and perform time and motion studies.
  • Perform procedural updates.
  • Process and publish daily MIS for the team and monthly reports.

Who Can Apply?


  • Bachelor’s degree/University degree or equivalent experience.


  • 3-5 years experience with contributing to a collaborative environment through knowledge sharing and mutual respect.
  • Business experience in the Consumer and Commercial Banking industry.
  • Relevant work experience and understanding of global and local AML KYC regulations, associated risks of non-compliance and changing dynamics.

Skills & Knowledge Desired

  • Proficient Microsoft Office user (i.e. Excel, PowerPoint) and ability to perform moderately complex queries.
  • Excellent communication and presentation skills.
  • Strong multitasking skills and attention to detail.
  • Strong written and oral communication skills.
  • Ability to interact and facilitate across diverse audiences, including Senior Management.
  • Ability to support and obtain buy-in from others and lead by example of high performance.
  • Relevant experience with similar responsibilities in a high volume, fast-paced environment and industry systems and platforms.
  • Excellent time management skills.
  • Strong analytical and problem solving skills.

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