Senior Manager IT Infrastructure, Higher Colleges of Technology

  • Full time
  • UAE
  • Posted 9 months ago
  • 25000-40000 AED / Month

Higher Colleges of Technology

Higher Colleges of Technology is currently looking to hire qualified candidates for the role of a Senior Manager IT Infrastructure. This job was published by HCT on 9 November 2023 and all eligible and interested candidates should make use of this opportunity and apply now !

Purpose of A Senior Manager IT Infrastructure

To oversee and strategically manage the IT infrastructure of an organization, ensuring optimal performance, security, and alignment with business objectives.

Duties of A Senior Manager IT Infrastructure

  • Lead the collaboration with concerned stakeholders to understand business needs and requirements, and align IT infrastructure.
  • Plan and establish priorities for maintenance, design, development and analysis of HCT’s infrastructure components including, but not limited to, LANs, WANs, internet, wireless, systems and database.
  • Oversee the planning, designing and execution of infrastructure testing efforts.
  • Monitor the effectiveness and efficiency of existing infrastructure services and identify improvement opportunities.
  • Oversee the process of providing level 2 and level 3 support to end-users and resolving incidents related to IT infrastructure services.
  • Monitor the development and maintenance of an up-to-date and comprehensive log on infrastructure incidents and resolutions.
  • Maintain appropriate all servers and network Infrastructure in alignment with IT security policies, procedures and processes.
  • Manage the performance monitoring and capacity planning of HCT infrastructure components and provide regular performance and capacity status reports.
  • Manage the organization and storage of data, security and confidentiality of data, and evaluate data systems’ performance for improvement.
  • Design, plan and implement an enterprise wide disaster recovery plan to ensure uninterrupted business operations and avoid loss of sensitive data.
  • Devise, schedule and implement disaster recovery tests and lead the analysis of results and identification of areas for improvement.
  • Monitor adherence to SLAs with internal stakeholders and vendors.
  • Perform any other tasks as assigned by the Supervisor.

Qualification & Experience

  • Minimum of a Bachelor’s degree in a relevant field e.g. Computer Science, Computer Engineering, Management Information System.
  • A Master’s degree is preferred.
  • Relevant certifications are preferable.
  • 2-3 years of work experience in a similar role.

Knowledge & Skills Desired

  • Proficient level English fluency. Arabic is preferred.
  • Strong knowledge of managing the following:
  • Data Center Infrastructure.
  • Servers, storages and network infrastructure.
  • Cloud services platforms.
  • Backup and restorations.
  • Internal and external audits.
  • Project management.
  • Public cloud using Azure and AWS.
  • PostgreSQL and MySQL.
  • Patch management solutions like satellite.

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