Retail Learning Development Director, Majid Al Futtaim UAE

  • Full time
  • UAE
  • Posted 8 months ago
  • 15000-30000 AED / Month

Majid Al Futtaim

Majid Al Futtaim presently has a job opening for suitably qualified and experienced candidate for job position of a Retail Learning Development Director. This job was posted by Majid Al Futtaim on 10 November 2023. All aspiring candidates fulfilling the undermentioned criteria should promptly avail this opportunity.

Job Purpose of Retail Learning Development Director

Director L&D is responsible for developing and leading a reliable overarching Learning and Development strategy and programs for MAF Retail.

Job Duties of A Retail Learning Development Director

  • Lead and advice on L&D technical gap assessment on an annual process and recommend/develop the L&D agenda resulting from the process and outcome.
  • Oversee and advice on L&D technical frameworks following best practice elements, including but not limited to the related tools, forms, guidelines and policies in line with defined process, procedures and organizational requirements.
  • Oversee the Retail RBS operations and delivery, advising on key capabilities and skillset needed, and ensuring operational metrics are defined with set roadmap, timelines and deliverables.
  • Collaborate closely with the Human Capital Business Partner and REC function executives to ensure development of the function core L&D training needs per seniority level.
  • Recommend content relevant for new Retail technical and non-technical programs, and ensure it is continuously relevant to the MAF vision, culture and terminologies and adhering to the associated needs.
  • Ensure maintaining updates on functional competencies in a regular manner to ensure L&D offerings are always in line with employee’s competencies and business needs

Competency and Career Pathing Programs

  • Co-manage the MAF Retail Competency framework (RCF), by working closely with Capabilities Manager to develop the function core career path and the competency needed per level.
  • Ensure effective translation of Competency frameworks into L&D offerings.
  • Lead the upskilling program throughout the organization focusing on key operational functions.

What You’ll Do More?

Coordination and Communication

  • Liaise with relevant stakeholders to align talent management projects in line with the Human Capital strategy.
  • Coordinate effectively with all stakeholders to ensure various Programs success.
  • Ensure regular information exchange with all relevant stakeholders and update them on the acquired knowledge from the assessment analysis.
  • Collaborate with key stakeholders to ensure clarity of the specifications and expectations of the Retail Capabilities and Talent Management function.

Audit and Reporting 

  • Prepare business presentations and reports related to Retail L&D for various stakeholders, on periodic and ad hoc basis as and when required.
  • Prepare MAF Holding presentation for MAF Retail Talent L&D.

Qualification & Experience

  • Bachelor’s Degree in Business Administration with emphasis in Human Resource Management.
  • Master’s Degree in the same field.
  • 12+ years in L&D in an international environment.
  • 5+ years in retail business is preferred.


  • CIPD/SHRM certification is preferred.

Skills Desired

  • Strong tactical thinking with L&D capabilities, supporting on vision and purpose
  • Strong leadership and people management capabilities with proven ability to develop strategic relationships with senior leadership stakeholders
  • Proven ability to develop new ideas, process improvement and innovative solutions
  • Strong business and commercial acumen with an aptitude in decision-making
  • Excellent project management skills
  • Strong business communication and presentation skills with proven experience managing executive-level communications
  • Strong English language skills (Speaking, Reading and Writing) with exceptional business writing, Arabic is a plus.
  • Excellent organizational skills with the ability to prioritize workload.
  • Ability to manage multiple projects simultaneously, follow through and meet deadlines.

Learning & Development Director, Majid Al Futtaim UAE

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