Retail & Education Manager Loreal Dubai

Loreal is currently looking to hire a candidate for the job role of a Retail & Education Manager (Armani, Valentino, Prada) in 3 Galleries Rd, Mina Jebel Ali, Jabal Ali Industrial Second, Dubai, UAE. This is a Senior level full time job. And salary can range between 15000-30000 AED/month.

Responsibilities of Retail & Education Manager

  • Deliver and implement Retail Education strategy for the GCC, both supporting the worldwide brand strategy while making it locally relevant at the service of business.
  • Ensure brand message &image are successfully conveyed at counters through BAs.
  • Provide local markets Training teams with all tools and materials to ensure perfect consumer experience and product knowledge within the field teams (multilanguages English/Arabic).
  • Support and advise the local markets in career development plans of the field teams + supervise the top position talent pool (team of 12 nationals). Help upskilling the Education function through the right processes and tracking tools for the career development of field teams.
  • Foster cooperation with Sales/Marketing to enable local education teams as an efficient business partner at the service of retail excellence.
  • Direct management (forecasts, implementation, follow up) of BA grooming and service tools materials.
  • Report on a monthly basis on Education KPIs and link with Retail/Sales KPIs to measure impact of Education actions on business results and ensure optimization of human and financial resources.

Requirements for Role of Retail & Education Manager

  • Provide training directives and materials multi-languages to local trainers for new BA inductions, new product trainings, sales techniques and specific BA development trainings.
  • Minimum 5 years’ experience as Trainer OR a minimum of 3-4 years’ experience in training or retail management.
  • 7+ years of experience.
  • Proven experience in evaluating, motivation, and coaching sales staff.

Skills And Knowledge Desired

  • Rollout of company tools and programs for field teams.
  • Follow-up with local teams’ performance tracking & assessment tools associated with all the training performed + in link with business results.
  • Integrate Education with Commercial/Retail and Brand teams to ensure Retail Excellence. Integrate 360 approach to the field teams trainings. (Sales, Marketing, PR, Digital)
  • Manage and monitor Education budget (orders, uniforms, trainings, travels, expenses, gifting.)
  • Management.
  • Support and coach local training teams to identify development needs + create individual plans for field teams.
  • Actively participate in career development of Senior Roles and Field Management profiles+ Talent Pool
  • Directly manage development of career plans for Regional Expert (MUA and Skincare), manage their schedule in coordination with Marketing and Sales.
  • Service & Image.
  • Represents the brand in-room & in-counter.
  • Ensure consistency of messages & image at POS.
  • Passion for cosmetics & luxury.
  • Adaptability- able to adapt to different teams, categories, markets.
  • People& service oriented – generous, friendly, patient, dedicated, adaptable.
  • Pro-active- dynamic, enthusiastic, team player, entrepreneur, committed, self-driven, open-minded, willing to learn.
  • Ability to cope with business pressure.
  • Able to travel GCC + Europe.
  • Excellent presentation, communication & organizational skills.
  • Microsoft Office.
  • Self-motivated, results oriented, creative thinker.
  • Ability to simplify expert information.
  • Sense of luxury, luxury customer & service.
  • Able to deal with portfolio complexity.
  • Strong selling skills.

Business Planning Lead Export Loreal Dubai

To apply for this job please visit careers.loreal.com.


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