Retail Concessions Officer, Transguard Group UAE

  • Full time
  • Dubai, UAE
  • Posted 10 months ago
  • 5000-10000 AED / Month

Transguard Group presently has a job opening for eligible candidate for position of a Retail Concessions Officer in Dubai, UAE. This job was listed by Transguard Group on 21st September 2023 and is now open for desirous applicants.

Job Purpose of A Retail Concessions Officer

  • Support the effective operation and management of retail concessions within the airport.
  • The position assists in ensuring that retail partners deliver exceptional customer experiences, meet sales targets, and maintain high standards of operations and service.

Duties of A Retail Concessions Officer

  • Develop and maintain positive relationships with retail concessionaires.
  • Assist in lease negotiations, renewals, and rent terms.
  • Collaborate with concessionaires to ensure efficient store operations.
  • Collaborate with concessionaires to ensure appealing visual displays to effectively drive sales performance.
  • Monitor inventory levels, product offerings, and optimize stock.
  • Enhance the overall customer experience through excellent service, merchandising, and marketing initiatives.
  • Coordinate marketing plans and campaigns with concessionaires.
  • Follow up with concessionaires on customer complains to ensure timely resolution.
  • Analyze sales and financial data to evaluate and drive concessionaire performance.
  • Ensure effective use of reporting tools and data available to identify potential commercial opportunities.
  • Ensure concessionaires comply with airport regulations, including safety, security, and licensing.
  • Prepare regular reports on concessionaire performance and inventory.
  • Manage and optimize inventory levels to prevent stockouts and overstock situations.

Who Can Apply?


  • Bachelor’s degree in Business Administration, Retail Management, or a related field.


  • 2-3 years of relevant experience in retail or concessions management.

Knowledge & Skills Desired

  • Strong understanding of retail merchandising, customer service, and business operations.
  • Proficiency in financial analysis and budget management is valuable for overseeing concessionaire performance.
  • Familiarity with local regulations related to retail operations, including licensing, safety, and security.
  • Familiarity with retail management software.
  • Excellent communication and negotiation skills. Proficiency in Microsoft Office Suite.

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