Relationship Officer (Personal Loans), Transguard Group UAE

  • Full time
  • Dubai, UAE
  • Posted 11 months ago
  • 4000-12000 AED / Month

Transguard Group presently has a job opening for eligible candidate for the position of a Relationship Officer (Personal Loans) in Dubai, UAE. Transguard Group was established in 2001 & has diversified significantly. The Group leads in fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with over 61000 employees. All the laurels that company has achieved is because of its highly dedicated and qualified staff.

Job Purpose of A Relationship Officer (Personal Loans)

  • Ensure full awareness of all products provided and is constantly updated on all changes and amendments on product features, procedures and processes.
  • Promote Bank’s Personal Loans by providing consistent, accurate and transparent information to all customers.
  • Achieve sales targets assigned and contribute to the overall achievement of the team.

Duties of A Relationship Officer (Personal Loans) 

  • Identify potential customers through databases, cold calling, follow up leads and telephone/personal contacts etc.
  • To sell Personal finance products to the specified target customers/segments and meet monthly sales targets.
  • To contact potential customers and convince them about the bank’s product offerings.
  • Ensuring that the conclusions on all the business sourced on Telesales leads, should be reported to ARM/RM.
  • Keep customer application in safe custody.
  • To ensure that I do the documents original sighting as laid out in the original sighting guidelines of the KYC policy of the bank.
  • Verify that potential customers satisfy all criteria required of a desired customer profile as outlined by the bank.
  • Derive insight to competitor’s sales activities and effectively report them to the Area Sales Manager/Relationship Manager.
  • Ensure full awareness of all policies related to operational risk and mis selling, etc & comply by the same.
  • Maintain complete and detailed knowledge of all assigned products.
  • Maintain accurate and up to date activity records.
  • Maximize sales referral opportunities by working with customer service colleagues.

Who Can Apply?


  • High school or graduate.


  • Minimum of 2 year’s sales experience in the banking / financial services industry, specifically related to personal finance in the UAE market.

Skills & Knowledge Desired

  • Demonstrable track record of working within a highly target driven environment with the ability to plan / manage their own work schedule.
  • Results focused.
  • Customer service focused.
  • Minimum education high school or graduate.
  • Knowledge and understanding of general banking procedures.
  • Proven ability to build / sustain relationships with customers. Ability to communicate effectively in English (written and verbal).

Relationship Officer, Transguard Group Abu Dhabi UAE

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