Relationship Manager, Emirates NBD

  • Full time
  • Dubai, UAE
  • Posted 9 months ago
  • 8000-16000 AED / Month

Emirates NBD presently requires a suitable candidate for the job position of a Relationship Manager. This job has been posted on company’s career page on 13 October 2023 and is now open for  interested candidates.

Job Purpose of A Relationship Manager

  • Responsible for Acquisition of new client relationships for this segment.
  • Maintenance and growth of existing client relationships, meeting revenue targets for Assets, liabilities, investments and insurance business.
  • Achieve high levels of service standards and maximize client satisfaction and compliance with UAE Central Bank and anti-money.

Duties of A Relationship Manager

  • To act as main point of contact for PRB customers, leveraging  designated CSRs effectively for basic banking transactions and service requirements.
  • To initiate, develop and retain client relationships, while contributing actively to the business development goals of the unit.
  • To be engaged in client acquisition activities, presenting to clients, closing deals, managing and developing client.
  • Responsible for account opening, initial relationship building and managing the early customer lifecycle for new to bank customers
  • To be conversant with the full range of priority banking products and services, to be competent in discussing Priority Banking offering to all clients, including basic banking products and services, lending products, financial advisory and asset management services.
  • To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.
  • To be responsible for ensuring up-to-date compliance, KYC and client profile for each client as well as maintaining a high level of confidentiality at all times.
  • Assessing customer risk tolerance and investment suitability of each client and explaining appropriate products and services to meet client requirements.
  • Accountable for regular monitoring of client satisfaction and service quality levels.
  • To cross sell and refer business to other areas of the bank (e.g. Private Banking, Corporate Banking, etc.).
  • To keep abreast of market trends, customer preferences and new products, as well as to regularly monitor activity by key competitors.

Who Can Apply?


  • Bachelor’s degree in relvant field.


  • 3-5 years of previous proven experience.

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