Patient Administrator, Mediclinic City Hospital Dubai UAE

  • Full time
  • Dubai, UAE
  • Posted 9 months ago
  • 5000-10000 AED / Month

Mediclinic UAE is presently looking for suitably qualified and experienced candidate for job role of a Patient Administrator. The selected candidate will work at Mediclinic City Hospital located in Dubai. This job has recently been posted by Mediclinic and is only for UAE nationals. Desirous candidates fulfilling under mentioned criteria are encouraged to submit their applications.

Purpose of A Patient Administrator

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role.

Job Duties of A Patient Administrator

  • To effectively and efficiently manage the patient appointment scheduling and registration process.
  • To effectively and efficiently manage the medical insurance process and other related tasks.
  • Effectively manage the billing and cash up process.
  • To consistently meet customer service expectations by improving the quality of patient service.

Eligibility Criteria


  • Essential:  Completed secondary school education (Grade 12).
  • Desired:  Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting.


  • Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry.
  • Desired:  Experience in a Contact Centre or Healthcare environment.

Skills & Knowledge Desired

  • Computer literacy and proficiency in MS Office applications.
  • CRM (customer relations management) software applications.
  • Hospital information systems.
  • Knowledge of company policies and emergency codes.
  • Knowledge of medical insurance terminologies and process.
  • Medical terminology and procedures.
  • Numerical literacy.
  • Patient scheduling and registration processes.

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