Operations Manager, NMC Bareen International Hospital UAE

  • Full time
  • Abu Dhabi, UAE
  • Posted 9 months ago
  • 15000-35000 AED / Month

NMC Healthcare presently has an opening for experienced and capable candidates for the job role of a Operations Manager. The selected aspirant will be assigned to work at NMC Bareen International Hospital located in Abu Dhabi, UAE. This job was posted by NMC on 9 November 2023 and all eligible aspirants should avail this opportunity and submit their applications.

Purpose of A Operations Manager

Overseeing and optimizing daily business activities to ensure efficiency and productivity.

Duties of A Operations Manager

  • Maintain interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities.
  • Investigate patient/visitor concerns and implements appropriate courses of action.
  • Patient feedback analysis & documentation of results.
  • Oversee activities in outpatient and Inpatient areas.
  • Ensure the hospital achieves budgets as directed by the organization.
  • Ensure the improvement in patient care with the feedback from communities and patients.
  • Take corrective action in situations requiring immediate intervention, including interpretation and administration of Hospital policy and work rules.
  • Obtain adequate facts and evaluates data to identify and intervene in actual and/or potential safety and risk management issues.
  • Communicate pertinent information (verbal and/or electronic) in a timely manner to Hospital administration and department leadership.
  • Document pertinent information, actions and decisions and communicates to appropriate leadership.
  • Support clinical, operational and facility services throughout the entire Hospital
  • Collaborate with clinical and support staff to foster delivery of quality care.
  • Assist in evaluating and reassigning staff during crisis situations.
  • Participate in JCI and all other DOH activities.
  • To ensure all the guidelines of DOH is met and the hospital passes the DOH/regulatory audits.
  • Provide on-site management/leadership of crisis situations to prevent or minimize disruption of services.
  • Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed.
  • Function as on site coordinator for internal/external disasters or other major events.
  • Intervene in situations involving patients, visitors, Hospital staff and other external customers.
  • Participate in Hospital quality program and be member of quality committees if chosen.
  • Exercise good judgment and maintain confidentiality in maintaining BIH’s critical and sensitive information, records, and reports.
  • Actively participate in the Hospital’s on-going Patient Safety and Quality Improvement Programs and other in service training programs.
  • Perform other duties and tasks as assigned by the Head of Department.

Qualification & Experience

  • Graduate from an accredited college or suitable University degree MBA or Master’s degree or equivalent is preferable.
  • Minimum 7 years of professional experience.
  • Minimum 5 years of experience in management.

Knowledge & Skills Desired

  • High level of verbal and written communication skills.
  • Ability to build and maintain solid working relationships.
  • High level of analytical skills.
  • Good commitment and ability to make things happen.
  • Flexible and growth mindset.
  • Professional demeanor & excellent communicator.
  • Ability to remain calm under pressure.
  • Ability to work within a team.

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