Investigation Analyst, Abu Dhabi Islamic Bank UAE

Abu Dhabi Islamic Bank

Abu Dhabi Islamic Bank (ADIB) presently has a job opening for eligible candidate for position of a Fraud Investigation and Triage Analyst. The selected candidate will work at ADIB branch in Abu Dhabi. This job has been posted on a company’s career page on 1 November 2023 and is now open for all aspiring candidates.

Job Purpose of A Fraud Investigation & Triage Analyst

  • Implement an effective and robust case management process for reviewing, analyzing, identifying, conduct preliminary level 1 fraud investigations, documenting, and managing the suspected incidents of fraud to determine the root causes.
  • Conduct case assessment & preliminary review of fraud incidents as per approved processes to ensure timely detection within the agreed time frame to improve service delivery & achievement of business objectives.

Job Duties of A Fraud Investigation & Triage Analyst

  • Handle the day-to-day cases of the departments to ensure cases referred are reviewed, analyzed and clear responses given to business units.
  • Assist investigation team in planning investigations, document analysis, evidence gathering, follow-up of corrective actions.
  • Assist in Designing & implementation of the Triage framework and procedure to manage cases reviewed and assessed with Head of Triage.
  • Perform efficient Triage functions and ensure adherence to the approved policies and procedure.
  • Participate in Fraud Investigations and examinations in line with Fraud Investigation Policy & Procedure.
  • Strengthen fraud risk controls of the 1st and 2nd line of defense by way of highlighting findings based on the reviews & preliminary investigations post assessment of Triage cases.
  • Improve service delivery and satisfaction of customers and business partners by adherence to turnaround times on processes fraud control and other activities without compromising on risk.
  • Exercise due diligence while handling transactions/ queries or customer applications and instructions. identify risk or fraudulent transactions and escalating the same as appropriate.
  • Provide prompt, efficient, and accurate guide/support to business units in relation to fraud /suspicious cases referred to Triage team while maintaining an agreed service level agreement.
  • Achieve agreed performance standards & escalate fraud risks as required to the Head of Triage.

What You’ll Do More?

  • Support in the establishment of a STR Reporting Framework within the department and ensure accurate and timely reporting of all the FID team.
  • Assist in maintaining an up-to-date Fraud Investigation Policy & Procedure which guides the investigation process.
  • Ensure to safeguard the integrity of evidence and documentation related to fraud cases.
  • Keep abreast of improvements and current developments in banking environment, and in fraud examination and investigation standards, procedures, and techniques.

Who Can Apply?


  • Bachelor’s degree in relevant field.


  • 2-3 years of experience in the banking & Financial services industry in Fraud Investigation, Risk management and Banking Operations.


  • Certified Fraud Examiner (CFE) will be an added advantage.

Skills & Knowledge Desired

  • Understanding of fraud risks and fraud investigation associated.
  • Understanding of Banking Operations and product along with Banking Regulatory Environment
  • Good knowledge of retail and corporate banking Islamic products.
  • Knowledge of market fraud trends.
  • Able to perform verification, risk control or risk prevention function.
  • Working knowledge of leading operational risk practice and regulatory requirements.
  • Strong problem solving, analytical (including qualitative analysis), research, and quantitative skills.
  • Computer skills (e.g., Microsoft Office Suite).
  • Excellent Communication and Interpersonal Skills with ability to manage external and internal stakeholders.
  • Problem-solving aptitude.
  • Arabic and English proficiency.

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