Front Office Agent, Kerzner International UAE

  • Full time
  • Dubai, UAE
  • Posted 9 months ago
  • 4000-8000 AED / Month

Kerzner International

Kerzner International is presently looking for a suitable candidate for the job position of a Front Office Agent. The selected candidate will perform his duties at Atlantis The Royal Dubai, which is one of the luxury hotel and resort of Kerzner International. If you have exceptional attention to details and passion for work quality this is the place for you. Dont delay & grab this opportunity to become part of this globally renowned luxury resort.

Job Purpose of A Front Office Agent

  • Provides excellent customer service by welcoming and assisting guests.
  • Handles reservations and ensures smooth check in and check out process at a hotel.
  • Addresses the guest inquiries and needs.

Job Duties of A Front Office Agent

  • Providing efficient solutions and services to all guests, offering information and giving particular attention to all guests’ special requirements.
  • Ensure all check ins and check outs run smoothly & that all cashiering transactions are processed promptly and correctly both during the day and night.
  • Offering more personalized service by assisting the guests with their requests throughout their stay.

Qualification & Experience

  • Bachelor’s degree in hospitality Management.


  • Minimum of 2 years experience as a receptionist, agent in front office or guest service agent within the luxury property.

Skills & Knowledge Desired

  • Familiar with hotel reservations system as Opera or similar.
  • Demonstrate a true passion for service delivery and have excellent communication skills.
  • Due to guest demographics, being able to converse in Russian, Arabic, Chinese, Friend, or German is advantageous.

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