Customer Success Engineer, National Oilwell Varco (NOV) UAE

National Oilwell Varco (NOV)

National Oilwell Varco (NOV) presently has a job opening for eligible candidate for position of a Customer Success Engineer. This job has recently been posted by NOV and is now open for all desirous applicants.

Job Purpose of A Customer Success Engineer

  • Support new product field trials and deployments(low emission, green energy transition).
  • Interact with customers and with the Sales, Product Line, Engineering and Operations departments, ensuring optimal delivery of customer requirements.
  • Working closely with the customer both in the office and at the wellsite.

Duties of A Customer Success Engineer

  • Engage with customer-side experts prior to and during implementation.
  • Engage with third-party technology providers as needed.
  • Work closely with the customer to define solution success criteria.
  • Collect deployment metrics and feedback to validate beta product field trials, both at the wellsite and in the office.
  • Delivery of the technical solutions, including hands-on configuration and deployment of the technical components of the solutions.
  • Provide regular project progress updates to management.

Who Can Apply?


  • Bachelor’s Degree in Engineering, Computer Science, or Physical Sciences, or equivalent experience.


  • 5 years’ experience in product, customer auccess, or engineering roles.
  • Drilling and/or completions experience is a strong plus.
  • Field experience installing systems is a strong plus.

Skills & Knowledge Desired

  • Excellent presentation and technical communication skills for customer-facing presentations of technologies and solutions offered by NOV.
  • Project managements skills, used in the coordination and execution of deployments.
  • Ability to work on multiple projects simultaneously.
  • Systems engineering thinking covering all aspects of hardware, networking, and software.
  • Ability to provision, configure and deploy a field system to support testing lab environment and real-world wellsite environments.
  • In-depth knowledge of mainstream drilling and completions and IT-related technologies in use by customers is a must, including but not limited to oilfield drilling and completions modeling, planning and monitoring systems, IT infrastructure, and databases.

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