Client Advisor, Chalhoub Group UAE

Chalhoub Group  presently requires a suitably qualified candidate for the job of Client Advisor. This jobs has recently been posted on company’s career page and is now open for all desirous candidates.

Job Purpose of A Client Advisor

  • Responsible for achieving individual and collective sales targets while delivering exceptional guest experience.
  • Ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

Duties of A Client Advisor

  • Drive client relationships within an omni-channel approach. 
  • Provide pre-buying feedback on products. 
  • Drive eNPS through people experience initiatives and culture. 
  • Ensure adherence to VM guidelines and Standard operating procedures (SOPs). 
  • Ensure customer data is properly captured in adherence to marketing team requirements.
  • Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.. 
  • Support with in-store marketing events and activations. 
  • Keep abreast of all brand social media activities and campaigns. 
  • Drive sell-throughs within the store. 
  • Support in-store CX initiatives .
  • Provide input to what’s working well/what’s not working well within the store. 

Who Can Apply?

Qualification

  • Bachelor’s degree in related field.

Experience

  • 3-5 years of previous proven experience in related field.

Skills Desired

  • Strong English communication skills.
  • Strong analytical and problem solving skills.

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To apply for this job please visit careers.chalhoubgroup.com.


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